Terms of Service

Terms of Service – Rings Out

By placing an order with Rings Out, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using Rings Out services, including placing an order, browsing our website, or contacting us via WhatsApp, you agree to comply with and be bound by these Terms of Service.

2. Products and Customization

  • Customization: All products are custom-made based on your provided preferences (size, design, engraving, etc.). Ensure that all information provided is accurate to avoid errors.

  • Quality: We strive to deliver high-quality jewellery; however, due to the personalized nature of our products, slight variations may occur.

  • Order Confirmation: Once your order is placed, you will receive a confirmation. If there are any issues, we will notify you immediately.

3. Pricing and Payment

  • Prices: All prices are listed in AED (United Arab Emirates Dirham) or the relevant currency and are subject to change without notice.

  • Payment: We accept payments via credit card, bank transfer, UAE wallets (e.g., Tabby, Tamara), and other local payment methods available.

  • Custom Duties: Any applicable customs duties or taxes (for international shipments) are the responsibility of the buyer.

4. Shipping and Delivery

  • Delivery Time: Delivery times depend on the customization and processing of your order. Typically, items are shipped within 7-10 business days after final confirmation.

  • Shipping Costs: Shipping costs are calculated at checkout based on your location.

  • Tracking: Once your order ships, you will receive a tracking number via email or WhatsApp.

5. Return & Refund Policy

Since all jewellery items are customized, we do not accept returns or exchanges unless:

  • The product is damaged during delivery

  • You received the wrong item

Please refer to our Return & Refund Policy for more details on how to initiate a return or refund request.

6. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate order details (name, address, phone number, size, customization details).

  • Communication: Keep us informed of any issues or requests regarding your order. Our team will respond via WhatsApp or email.

  • Unboxing: We recommend recording an unboxing video for all items to quickly resolve any issues regarding damage or incorrect items.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.

8. Limitation of Liability

  • Rings Out is not responsible for any direct, indirect, or incidental damages resulting from the use of our products, delivery delays, or any errors in customization details provided by the customer.

  • We are also not responsible for any damage or loss caused by external factors during shipping.

9. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be reflected on this page. Please check back regularly for updates. Your continued use of our services after changes are posted constitutes your acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of the UAE.

📩 Contact Us

For any questions or concerns regarding these Terms of Service, feel free to contact us at:

📧 Email: official.orderringout@gmail.com
📞 WhatsApp: +60 11-5115 9910